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Best Encryption Expert User Guide

Q: What if I forget the amdin password of Best Encryption Expert?

Only FULL Version user can set an admin password. If you forget the password, please reset it with the following method...

Q: How to remove the disk protection without protection record?

If you have lost the disk protection record, you have to remove the protection manually...

Q: How to remove disguise from a folder without disguise record?

Once a folder is disguised, you can remove the disguise from it only with the disguise record in Best Encryption Expert...

Q: What if I forget the password of Password-protected folders?

For a trial version user, please get a password hint using the feature Password Prompt...

Q: What if I forget the password of Full- , Diamond- , and Portable-encrypted folders?

Unfortunately we are not able to help you retrieve your password if you forget it. Only entering the correct password you can open and decrypt the folder...

Q: What if I forget the password of an encrypted file?

Once a file is Portable- or Diamond encrypted it cannot be opened and decrypted without the correct password, and we will not be able to help you retrieve your password...

Q: It prompts "Encrypted data is not found" when I open/unprotect a Password-protected folder or I cannot find the Hiding-protected folder in the software. What should I do?

Solutions:1. Upgrade to the latest verison of software. Click here to download the latest version...

Q: Error Codes prompted at the time of encryption and decryption?

Below are the error codes frequently occurred in the use of Best Encryption Expert. Each error code has its specific meaning.

Q: I am prompted "Error code 0: failed to read encrypted data" when unprotecting a password-protected folder?

This is generally caused by the damage of encryption information file. If you encountered such situation, please press OK and solve it according to the instructions on Best Encryption Expert...

Q: What if I am prompted "wrong password" when I decrypt a folder or file?

There could be two cases...

Q: What if an encrypted file or folder cannot be opened after decryption?

Please choose a best solution according to the specific situation below...

Q: I am prompted "Open with" or "This is not an encrypted file" when I open an encrypted file or folder?

"Open with" prompted: You don't install a proper program or encryption software...

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