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Best Folder Encryptor User Guide

Q: What if I forget the amdin password of Best Folder Encryptor?

Only FULL Version user can set an admin password. If you forget the password, please reset it with the following method...
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Q: How to remove the elementary disk protection without protection record?

If you have lost the record of an elementary disk protection because of some reasons, and you cannot remove the protection normally in Protect Disk window. You can solve the problem by elementary-protecting...
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Q: How to remove the intermediate disk protection without protection record?

If you have lost the record of an intermediate disk protection, you have to remove the protection manually...
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Q: How to remove the advanced disk protection without protection record?

If you have lost the record of an advanced disk protection because of some reasons, and you cannot remove the protection, please do with the following steps...
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Q: How to remove disguise from a folder without disguise record?

Once a folder is disguised, you can remove the disguise from it only with the disguise record in Best Folder Encryptor. While if you inadvertently delete the record or change its name, the disguise may not be removed...
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Q: What if I forget the password of Flash- and Hiding-encrypted folders?

For a trial version user, please get a password hint using the feature Password Prompt...
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Q: What if I forget the password of Full-, Diamond- and Portable-encrypted folder?

Unfortunately we are not able to help you retrieve your password if you forget it. Only entering the correct password you can open and decrypt the folder...
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Q: What if I forget the password of an encrypted file?

Once a file is Portable- or Diamond encrypted it cannot be opened and decrypted without the correct password, and we will not be able to help you retrieve your password...
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Q: It prompts "Encrypted data is not found" when I open/decrypt a Flash-encrpted folder or I cannot find the Hiding-encrypted folder in the software. What should I do?

Solutions: 1. Upgrade to the latest verison of software. Click here to download the latest version...
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Q: Error Codes prompted at the time of encryption and decryption?

Below are the error codes frequently occurred in the use of Best Folder Encryptor. Each error code has its specific meaning...
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Q: I am prompted "Error code 0: failed to read encrypted data" when decrypting a Flash-/Hiding-encrypted folder?

This is generally caused by the damage of encryption information file. If you encountered such situation, please press OK and solve it according to the instructions on Best Folder Encryptor...
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Q: What if I am prompted "wrong password" when I decrypt a folder or file?

There could be two cases...
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Q: What if an encrypted file or folder cannot be opened after decryption?

Please choose a best solution according to the specific situation below...
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Q: I am prompted "Open with" or "This is not an encrypted file" when I open an encrypted file and folder?

"Open With" prompted: You don't install a proper program or encryption software...
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